Privacy Policy and Terms of Service

Last Updated: 11-7-2025

This document outlines the privacy practices and terms of use for Garage Door Repair Utica NY (the "Site" or "We"), which operates as a lead generation service connecting customers seeking garage door repair and installation services with qualified, third-party service providers in the Utica, NY, area.

I. Privacy Policy

1. Information We Collect

We collect information when you interact with our Site, primarily when you use our "Click to Call" buttons or submit the "Free No-Obligation Quote" form.

• Personal Information: This includes your Name, Phone Number, Email Address, and General Location/Address.

• Service Information: This includes details about the service you require (e.g., "Broken Spring," "New Door Estimate," "Off-Track").

• Automated Data: We use standard web analytics (like Google Analytics) to track non-identifiable data such as pages visited, time spent on site, and general location (city level) to improve our service.

2. How We Use Your Information

The primary use of your collected information is for Lead Generation and Fulfillment:

• Lead Transfer: We immediately transfer your submitted Personal and Service Information to our exclusive, authorized garage door service partner in the Utica area to facilitate the scheduling of your service or quote.

• Service Follow-Up: The service provider may use your Phone Number or Email to contact you directly regarding your request.

• Service Improvement: We may use anonymized data to analyze trends and improve the quality of the leads we provide.

We do not sell, rent, or trade your personal information to marketing lists or unrelated third parties.

3. Consent to be Contacted

By submitting your information or clicking a "Call Now" button, you expressly consent to be contacted by our authorized garage door service partner via the phone number or email address you provide, even if your phone number is on a federal or state Do Not Call list. This contact is solely for the purpose of fulfilling your service request.

II. Terms of Service

1. Nature of Our Service

We operate solely as a Lead Generation and Marketing Platform. We are not the repair company. We do not perform the physical repair, installation, or maintenance services advertised on this Site.

2. Service Provider Disclaimer

We select our service partners based on professionalism and reliability. However, we are not responsible for the actions, quality of work, pricing, insurance status, or warranty offered by the third-party garage door service provider. All agreements for service, including payment and warranty, are strictly between you (the customer) and the service provider.

3. Limitation of Liability

The Site provides information on an "as-is" basis. We are not liable for any direct, indirect, incidental, or consequential damages resulting from your use of this Site or from services performed by the third-party providers we connect you with.

4. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the State of New York, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

For questions regarding this policy or the terms of service, please call us directly at: (315) 980-2104.